AI-POWERED CONVERSATION COACH
Coaching platform for measurable skill improvement
The challenges our client faced
The client needed a better way to coach sales and support teams on communication skills. Their existing approach didn't scale, progress was hard to measure over time, and training couldn't reflect how real conversations actually happen. They wanted something continuous, consistent, and comparable.
Slow, inconsistent coaching at scale
Without a scalable coaching solution, teams stayed undertrained, feedback cycles remained inconsistent, and progress was hard to measure.
Infrequent and inefficient training
Sales and support teams couldn’t practice regularly because live role-plays and workshops were time-consuming and difficult to organize.
Static scenarios and subjective feedback
Scripted training didn’t adapt to skill level or context, and delayed human feedback reduced learning impact.
Limited visibility into real conversations
Reviewing recorded calls took major manual effort, making it hard to extract clear insights consistently.AI-driven conversational coaching
A platform that enables realistic role-play practice, automated conversation analysis, and instant, objective feedback, making coaching continuous and measurable.
How we solved it
We combined a modern frontend with an AI-driven backend to deliver dynamic role-play scenarios, real-time analysis, and automated coaching insights.Frontend
The responsive design ensures a seamless and intuitive user experience across all devices.
Backend
The backend was built to power dynamic role-plays and deliver real-time communication analysis.
The results
The platform delivered measurable improvements across performance, engagement, and operations.
On-demand practice with feedback in under 5 minutes
Automatic analysis of recorded calls to enable coaching at scale
Standardized scoring for trackable skill progression
