GLOBAL HEALTHCARE PROVIDER
Efficient healthcare appointment scheduling platform
The challenges our client faced
Inefficient appointment scheduling
Contributed to long patient wait times and a high rate of appointment cancellations, disrupting both patient care and provider efficiency.
Struggles with managing provider availability
This led to frequent rescheduling issues, making it difficult for providers to maintain a consistent and optimized schedule.
No in-house team for development
Previous attempts failed due to complex systems and a lack of expertise to create a functional and practical solution.Risks and consequences of inefficient scheduling
Ineffective appointment scheduling makes patients frustrated, driving them to other providers and impacting business growth.
Declining patient satisfaction
With an inefficient patient scheduling system, satisfaction would continue to decline, potentially impacting the client's reputation.Inefficient resource utilization
Frequent appointment cancellations and rescheduling would lead to inefficient use of healthcare resources, straining both staff and systems.Missed revenue opportunities
Poor scheduling and operational issues would lead to unused resources and lost revenue.
Time-slot-based appointment booking system
A platform designed to make appointment scheduling faster, simpler, and more reliable.
How we solved it
Since the system was designed for both medical professionals and patients, we focused on building a secure, robust backend to support provider needs while ensuring an intuitive front-end experience to enhance user satisfaction.Frontend
The frontend was designed to deliver a responsive and intuitive experience.
Backend
The backend was developed to efficiently manage provider availability and time-slot generation.
Mobile (iOS and Android)
Native mobile apps were built for both iOS and Android, providing users with convenient access to the platform on their smartphones.
The results
The solution brought significant improvements across key areas, directly addressing the client's main challenges.
Reduced patient wait times
Optimized scheduling process
Enhanced patient experience with user-friendly interfaces
Decreased appointment cancellations and reschedules
Better planning and allocation of healthcare resources
The key service that addressed every challenge
From design to deployment, our dedicated teams delivered a complete scheduling solution, allowing medical providers to manage availability and reminders, and patients to book appointments effortlessly.
What our client says
First-hand insights on how we helped solve key challenges and achieve success.
Devōt’s experts showcased adaptability and scalability, building nine teams in 15 months and delivering exceptional technical results and collaboration.
