COVERAGE COMPASS
AI-driven platform for health plan assistance
The challenges our client faced
Confusing health plans & navigation issues
Most health insurance documents are hard to understand, leaving users confused about coverage, deductibles, and costs.
Inconsistent cost estimates & uncertainty
Patients often delay or avoid medical visits because they don't know the costs upfront, leading to poor decisions.
Support overload from repetitive inquiries
Insurance companies spend countless hours on support calls, explaining basic health plan details to confused customers.
Manual plan comparison & decision complexity
Choosing health plans requires manually reviewing complex documents, creating inefficient and error-prone processes.AI-powered health plan insights with RAG
A platform that automates plan analysis and provides personalized, real-time insights using context-aware decision-making.
How we solved it
Our AI-powered platform analyzes health plans and provides personalized recommendations, real-time cost estimates, and instant AI-driven answers, all accessible through both text and voice, including multilingual support via Livekit.Frontend
The frontend was built to provide a responsive and intuitive interface.
Backend
The backend was developed to leverage LLM-based Agents to help users understand large and complex insurance documents.
The results
The solution brought significant improvements across key areas, directly addressing the client's main challenges.
Faster and more efficient customer support
Instant AI-powered health plan insights
Reduced confusion and improved engagement
Seamless integration with existing systems
Scalability for future enhancements
Our collaboration models to meet your needs
Whether you need specialized skills or a fully dedicated team, we offer flexible collaboration models that deliver results aligned with your business objectives.
Team augmentation
Integrate skilled developers into your existing team structure. We provide dedicated experts who easily fit into your workflow, tools, and processes while maintaining the highest standards of code quality. 
Dedicated teams
Get a complete, cross-functional team dedicated to your project. From planning to deployment, we handle the entire development process while ensuring transparent communication and consistent delivery.